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DefinedTerm · Glossary

What is Jobber

Jobber is a cloud-based field service management platform built for small home service businesses. Founded in 2011 in Edmonton, Canada, it brings quoting, scheduling, job management, invoicing, payments, and client communication into one place. It is used by more than 200,000 service professionals across trades such as HVAC, plumbing, electrical, lawn care, and cleaning, with pricing starting at $49 per month.

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Full definition

Jobber is a cloud-based field service management (FSM) platform designed for small home service businesses. Founded in 2011 by Sam Pillar and Forrest Zeisler in Edmonton, Alberta, the company has raised more than $100 million in funding and reports more than 200,000 users. The platform brings quoting, scheduling, job management, invoicing, payments, and client communication into a single interface accessible from a web browser and from iOS and Android mobile apps.

Jobber is built for the SMB end of the trades market. Pricing starts at $49 per month and scales upward through published tiers, making it one of the most price-transparent platforms in the field service category.

Who it's for / how it works

Jobber targets solo operators and small crews — typically one to thirty field technicians — in home service trades including HVAC, plumbing, electrical, lawn care, landscaping, residential cleaning, window washing, pressure washing, and snow removal. Its self-serve onboarding and published pricing are designed for business owners who make software decisions without a procurement team.

The core workflow follows a standard FSM pattern: a client requests a quote, the system generates a professional estimate, the client approves it via a self-serve client hub, the job is scheduled in a customizable calendar, the technician receives job details on the mobile app, and an invoice is sent automatically on completion. Route optimization reduces drive time between jobs. Two-way text messaging keeps clients informed of arrival windows.

Jobber integrates with QuickBooks Online and Stripe for accounting and payments. A client hub allows homeowners to view their job history, approve quotes, and pay invoices without calling the office.

Why it matters in 2026

Jobber holds a strong position in a large segment of the US trades market: the small service business that runs on tight margins and cannot absorb the onboarding cost or monthly minimums of enterprise platforms. With more than 200,000 users and an average review score of 4.5 out of 5 across major software review sites, it demonstrates that product-led growth — where users discover and adopt the tool without a sales team — is viable in the trades vertical.

In 2026, its client-facing self-service hub and built-in communication tools address a growing expectation from homeowners to interact with contractors through digital channels rather than phone calls.

Difference from other field service platforms

DimensionJobberServiceTitanHousecall ProFieldEdge
Target company size1-30 technicians10+ technicians1-100+ technicians5-50 technicians
Starting price (published)$49/monthNot publishedPublished tiersNot published
Client self-service portalYesLimitedLimitedNo
Trades focusBroad home servicesHVAC, plumbing, electrical, and moreBroad home servicesHVAC and plumbing
Founding countryCanadaUnited StatesUnited StatesUnited States

Related terms

ServiceTitan, Housecall Pro, FieldEdge.

Fuentes

Términos relacionados

  • servicetitan
  • housecall-pro
  • fieldedge