Terms of service

Made For Builders is a marketing and technology agency specialised in trade and construction businesses. These terms apply to the use of this website and, together with the signed proposal, to the services you hire. Full identifying details are available through the contact page.

We provide visibility services (search rankings and digital presence), conversion services (capturing and answering enquiries with AI support), and operations services (automating commercial processes). The concrete scope, deliverables, and timelines for each client are set in a written proposal before work starts. If it is not in the proposal, it is not contracted — that protects both sides from surprises.

Services run on renewable monthly periods. There is no lock-in: you can cancel at the end of any monthly period with reasonable notice (the proposal states the exact notice period, never more than 30 days). Work already delivered and periods already started are billed; nothing else is.

The price is set in the proposal, in writing, before we start. No hidden charges and no unilateral changes within the contracted period. Any price change is communicated in advance and only applies from the next renewal, which you are free to decline.

For the service to work, the client agrees to:

• Provide the necessary access and information (profiles, domains, business data) truthfully.
• Review and approve materials within reasonable timeframes.
• Use the services in compliance with the law and these terms.
• Pay invoices within the period agreed in the proposal.

Deliverables created specifically for the client (content, creatives, configurations) become the client's once paid for. Made For Builders' own tools, methodologies, and software remain ours; the client receives a licence to use them for the duration of the service. The Made For Builders brand and the content of madeforbuilders.com may not be reproduced without permission.

We work with professional diligence and verifiable metrics, but marketing runs on third-party platforms (search engines, networks, directories) whose algorithms we do not control. That is why we do not guarantee specific rankings or specific business volumes — and you should be wary of anyone who does.

Our contractual liability is capped at the amount the client paid in the 12 months before the event giving rise to it, except in cases of fraud, wilful misconduct, or gross negligence. Neither party is liable for indirect damages or lost profits. Nothing in these terms excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence.

Personal data is handled as described in our privacy policy and the UK GDPR. When we process data on the client's behalf (for example, the client's enquiries), we act as a processor under an Article 28 data processing agreement.

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, unless the client's agreement states otherwise or mandatory consumer law provides different protection. Before it ever gets there, we prefer to solve things by talking: write to us.